Between FLEISHEREI BISTRO CENTURION (PTY) LTD trading as FLEISHEREI BISTRO (hereinafter referred to as the “Company”/“we”) and (ii) the USER (hereinafter referred to as the “User”/“you”).
Condition 1 refers to accountability. We must ensure that the conditions set out in Chapter 3 of the Act and all the associated measures are complied with.
Condition 2 states that personal information must be collected and processed lawfully in a reasonable manner that does not infringe on your rights. Personal information may only be processed if it is adequate, relevant, and not excessive. Personal information may only be processed if you consent thereto, alternatively where it is necessary to do so for the conclusion or performance of a contract, an obligation in terms of law, to protect your legitimate interest/s, or to pursue our legitimate interest/s. Personal information must as far as possible be collected directly from you.
Condition 3 requires that personal information must be collected for a specific explicitly defined and lawful purpose related to a function or activity of ours. Such personal information may not be retained any longer than necessary for achieving the purposes for which the information was collected and/or subsequently processed.
Condition 4 prohibits the further processing of your personal information unless such processing is compatible with the initial purpose of collecting the information.
Condition 5 requires us to take reasonable, practicable steps to ensure that your personal information is complete, accurate, and not misleading. Such personal information must also be kept up to date, taking into consideration the purpose of the personal information. The nature and purpose of your personal information will dictate as to how often such information must be updated.
Condition 6 requires that we must, as far as it is practicable, inform you before your personal information is collected and the purpose of collecting and from where your personal information will be collected. You are entitled to our details and must be made aware of the consequences of not disclosing personal information to us where it is required for a specific purpose. You must also be made aware if your personal information is collected and processed as requirement established in law. As per Section 72 of the Act, you will be advised if your personal information will be transferred across the borders of South Africa.
Condition 7 requires that we must secure the integrity and confidentiality of your personal information by taking appropriate reasonable, technical, and organisational measures, to prevent the loss thereof or unlawful access thereto.
Condition 8 states that you have the right to establish whether your personal information is held by us and to have it corrected or destroyed if it is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or have been obtained unlawfully.
Your further have the following rights, which we will always work to uphold:
For more information about our use of your personal information or exercising your rights as outlined above, please contact us using the details provided in Item 13.
It is important that your personal information is kept accurate and up to date. If any of the personal information we hold about you changes, please keep us informed as long as we have that information.
Further information about your rights can also be obtained from the Information Regulator’s Office at https://www.justice.gov.za/inforeg.
If you have any cause for complaint about our use of your personal information, you have the right to lodge a complaint with the Information Regulator’s Office. We would welcome the opportunity to resolve your concerns ourselves, so please contact us first, using the details in Item 13.
|Information Collected||How We Collect the Personal Information|
|Identity Information including but not limited to identity numbers, drivers licences, passport numbers, names, surnames, company / entity names and registration details, vehicle registration numbers, CCTV footage, biometric information such as fingerprint images for access control.||As far as practicably possible directly from the data subject. If not practicable possible to obtain such information directly from you, we will obtain such personal information from third parties or public forums where you may have made your personal information deliberately public.|
|Contact and location information including but not limited to telephone and fax numbers, email addresses, physical addresses, postal addresses, geographical location data.||As far as practicably possible directly from the data subject. If not practicable possible to obtain such information directly from you, we will obtain such personal information from third parties or public forums where you may have made your personal information deliberately public.|
|Business information including but not limited to ownership, shareholding, job titles, professions, email communication of an implicit or explicit private and confidential nature, affiliations, products, services, statutory registration information.||As far as practicably possible directly from the data subject. If not practicable possible to obtain such information directly from you, we will obtain such personal information from third parties or public forums where you may have made your personal information deliberately public.|
|Financial and payment information including but not limited to transaction history, invoices, credit notes, card details, payment details, credit ratings and other financial information regarding sales and related transactions.|
|Profile information including but not limited to preferences, customer profiles, transaction history, etc.|
|Data from third parties including the verification of information, consumer profiles, etc.|
We will only use your personal information for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal information for that purpose. If we do use your personal information in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Item 13.
If we need to use your personal information for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so or obtain permission from you to do so.
In some circumstances, where permitted or required by law, we may process your personal information without your knowledge or consent. This will only be done within the bounds of POPIA and your legal rights.
Please refer to our Protection of Personal Information Policy or contact us using the details below in Item 13 for further information about the personal information protection safeguard/s used by us when transferring your personal information to another country.
The security of your personal information is essential to us, and to protect your information, we take a number of important measures, including the following:
All SARs should be made in writing and sent to the email or postal addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request Form is available for you to use (SAR Form 1). You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible. There may be a fee charged for a Subject Access Request, especially if your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your data subject access request within one month. Normally, we aim to provide a complete response, including a copy of your personal information within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
Email address: email@example.com
Telephone number: 012 004 0551
Address: Fleisherei Building, 221 Landshut Drive, Centurion, South Africa